KFC Assistant Manager for Soul Restaurants Canada
REPORTS TO: Restaurant General Manager (RGM)
Shift Work, must be able to work evenings and weekends
Preferred quick service experience
PURPOSE OF POSITION:
To effectively assist in managing the operations of a restaurant on a day-to-day basis, within the policies and guidelines of the company, ensuring customer satisfaction, team member satisfaction/retention and profit maximization.
Responsible for providing leadership in the restaurant — recognizing and motivating Shift Leaders, team Members; coaching and training the team in order to achieve operational excellence
Must consistently demonstrate HWWT principles and utilize HWWT recognition
Ensure restaurant team maintains the highest possible level of customer service
Assist RGM with establishing business initiatives
Involve team members in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc) for individual restaurant
Control profit and loss by ensuring team members follow cash control/security procedures, maintain inventory, manage labour, review financial reports and take action when appropriate
Prepare all required financial plans/reports and submit them on a timely basis
Ensure maintenance of equipment, facility and grounds through the use of a Preventative Maintenance Plan based on corporate standards
Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures
Prepare action plans to address any in-store issues and effectively communicate these plans to the team
Assist RGM in maintaining an ongoing human resources and staffing plan
Assist RGM in the process of recruiting and selecting qualified, high energy team members while ensuring use of approved tools and systems Conduct team member performance appraisals
Oversee performance management issues and application of progressive discipline
Administer corrective action or terminations when appropriate
Ensure complete and timely execution of corporate and local marketing programs
Assist RGM with the roll-out of new products/promotions
Maintain awareness of competitors promotions, trends, and growth
Ensure team member files are maintained effectively
This role may include additional responsibilities and duties as may be assigned by the Restaurant General Manager.
These duties and responsibilities may be amended at the company’s discretion from time to time.
EXPERIENCE / EDUCATION:
Completion of high school education, with specialized training or equivalent experience.
Two to three years work experience in food service or related industry
Previous experience in restaurant management/supervisory experience
Salary Range $30000-$35000
If you have the skills and experience required for this position, please forward your resume to: