Energy Efficiency Technical Services Administrator – City Green Solutions – Victoria, BC

We are hiring a new energy efficiency technical services administrator to join our team in Victoria, BC. In this role, the right individual will primarily be responsible for providing technical and administrative support for City Green’s EnerGuide Rating System and other related services.
This position is perfect for those interested in starting or advancing their career in the sustainability and home energy efficiency sector.

Tasks include but are not limited to:
Assisting our Technical Services team with EnerGuide Rating System file submissions
Supporting City Green’s energy advisor support team
Work with the Technical Services Team to manage our Canada Greener Homes Grant portal
Liaising with energy advisors and other project partners
Supporting our Energy Efficiency Services team with EnerGuide Rating System administrative procedures and reports
Supporting other programs and services of City Green

QUALIFICATIONS (Skills, Experience, Personality)
Priority is given to individuals who are located in Victoria or with the plan to move to Victoria
Must have a minimum of one year of client services and/or office experience
Must be proficient in MS Office tools
Ability to spend a large percentage of working time on a computer and phone or email
Excellent communication skills (oral, written, and telephone). Strong writing skills are an asset.
Must have an excellent command of English. The ability to speak in multiple languages (particularly Cantonese, Mandarin, Punjabi and Farsi) is an asset.
Diploma/degree in relevant field or combination of relevant experience is an asset but not required.
Willingness to make a multiple year commitment to the job.
Aptitude and interest to learn building science, the basics of the EnerGuide rating system, and the nuances of energy efficiency rebate and incentive program terms and conditions.
Knowledge and/or experience with the EnerGuide Rating System, energy efficiency, building construction, and/or building science is an asset, but not a requirement.
Accuracy and attention to detail.
Good listening skills and a high tolerance for interruptions and multi-tasking.
Ability to work in a dynamic and fast-paced team environment.
Personal and professional fit with City Green’s vision and mission.
Demonstrated ability to be self-directed, think-on-your-feet, and address challenges and issues as they arise.
Strong critical thinking and problem solving skills.
A good sense of humour is appreciated.

Start Date: As soon as the right candidate is available
Hours: Full time. Monday to Friday between 9am to 5pm
Compensation: For entry level applicants – $20/hour starting compensation. Individuals with high levels of experience with the EnerGuide Rating System are encouraged to apply and we are open to discussing compensation requests.
Location: Downtown Victoria office, close to public transit and indoor and outdoor bike lock-up
Arrangements to work remotely are an option.
Training: Substantial job training is provided (for this reason we are looking for individuals willing to make a multiple year commitment)
Probation Period: 3 months; comprehensive benefits program available after 3 months
Work Environment: City Green offers a casual and flexible (but fast paced) work environment and an opportunity to help shape and grow a dynamic energy/GHG reduction focused social enterprise.

Qualified candidates can submit cover letter and resume (in one PDF attachment) via email to: by May 6, 2022. Early applications are encouraged and prioritized.