Office Assistant – Rideau Valley Conservation Authority – Ontario

Under direct supervision, provide administrative support related to sewage system building permit processes and reinspection processes t which include inspecting sewage systems, issuing permits, maintaining records and enforcing Part 8 of the Ontario Building Code

Assist in maintaining and tracking protocol intensive processes for the effective records management of various septic system maintenance & re-inspection programs.
Respond to general inquiries, answering service delivery questions, mailing fact sheets or other information and directing clients to the appropriate Conservation Authority or other Agencies as it relates to legislative guidelines and requirements for the safe construction and operation of sewage systems.
Communicate and provide information to the general public and construction and design communities including information pertaining to permit processes, grants and subsidies available to homeowners, and septic system maintenance.
Enter and audit data for current year applications and inquiries relating to requests for septic system files, the installation or replacement of septic systems and renovations to existing homes.
Assist with writing, word processing, copying, mailing and filing correspondence and reports
Provide support to inspectors as required, including obtaining information for septic system inspections and re-inspections in accordance with Part 8 of the Ontario Building Code.
Assist with the preparation, collating and distribution of departmental documents, policies and procedures.
Perform duties in accordance with the Conservation Authority’s safety policies and procedures and in accordance with the Occupational Health and Safety Act and its regulations.
Other duties as assigned.
80% of work is data entry, word processing and report and presentation compilation
20% of work is public relations & communications with the public, government agencies and septic and engineering communities
Long periods of sitting
Long periods of concentration
Long periods of looking at a screen
Occasional lifting <50 lbs

100% of work is performed indoors in a normal office environment
Work is performed in an open office setting with individual workstations
Potential exposure to confrontational situations with clients
Occasional evening and weekend work

Degree or Diploma in a related field (office administration or environmental studies)
Must be flexible and easily adaptable to rapidly changing situations/priorities
Strong computer skills and knowledge of Microsoft programs, especially Word and Excel
Strong attention to detail and organization
Experience with records management and handling of sensitive information
Ability to multitask and prioritize multiple commitments
Valid driver’s license and satisfactory driving record
Strong data entry skills and ability to process large volume of data
Strong verbal and written communication skills in English
Excellent interpersonal skills
Strong commitment to championing protection of the environment
To meet health and safety standards and regulations, the incumbent must be trained and/or evaluated in the following areas:
RVCA Orientation and new employee modules

If you have a strong commitment to championing protection of the environment and the safeguarding of land and water resources, please send your resume and covering letter, no later than 4:00 p.m. Monday, August 15, 2022, to:
By e-mail: