The Service Alberta OCCIO&T requires an Information Technology (IT) professional resource to provide Program Management services for the program delivery of the Workforce Development Sector ministries 1GX (ERP) implementation.
The Client Service Management is responsible for providing IMT services for the WFD Sector ministries of Labour and Immigration, Advanced Education and Education. The WFD 1GX Program is being established to provide technical leadership, coordination and oversight to the work required to transition from the existing Enterprise Resource Planning (ERP) system known as IMAGIS to the newly established ERP solution called 1GX. This program will establish a number of projects with the purpose of eliminating any historical IMAGIS references and fully utilizing the capabilities of the 1GX solution.
A Senior Program Manager is required to plan, coordinate, analyze and manage multiple IMT projects. Key activities include requirements gathering, planning, coordinating, and program management to effectively support department priority projects. The Senior Program Manager is to provide Program Management support of the mandated projects by providing governance, prioritizing, monitoring and reporting of the Initiatives.
The resource will support various IMT initiatives identified through intakes from the Business Relationship Management team and prioritized through IMT Governance mechanisms.
Compile program/ project charters and business/project plans to support activities, including the most suitable approach to be used in the development of each applicable program/project, to ensure business objectives and data integrity are achieved.
Manage a portfolio of project(s) that will document business requirements, design and deliver IT solutions that are compliant with and contribute to the Ministries’ enterprise architecture.
Ensure that annual program business cases are developed and maintained including the development of a program roadmap and forecasts.
Create and maintain program forecasts throughout the year that reflect approved plans.
Assist business and program sponsors with the development of program vision and strategic deliverables as required.
Provide leadership to project teams in establishing strategic planning, program/project definition and overall program communications.
Assist with the development of recommendations including providing details of resource requirements, dependencies, interdependencies, policy implications pertaining to internal/external influences and the methodology to be applied.
Produce and package deliverables for presentation to various internal support teams, steering committee, and other program/project stakeholders.
Manage multiple projects, project managers/resources and project governance.
Work with program/project sponsors to ensure that effective program/project communication exists through the duration of the program/project including escalation of risks as required.
Take responsibility for ongoing client satisfaction – manage peer-level client relationships and overcome hurdles to ensure win-win solutions.
Collaborate with business and IT leadership to develop a well-defined program/project plan that clearly states the program/ project’s objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget.
Work with program/project sponsors and the project management office to develop a program/project organization structure with clearly defined roles and responsibilities for all stakeholders.
Document and report program/project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks.
Develop program/project schedule plans and strategies, estimate resource requirements, develop and monitor work plans and take corrective action for completion of program/project tasks.
Provide guidance to project resources in establishing work priorities and prompt delivery of program/project tasks.
Develop, as required, related requirements documentation.
In collaboration with program/project sponsors, assess whether the program/project achieved stated outcomes and identify opportunities for improvement for future similar program/projects.
Provide leadership and assistance to business and project teams that require change management and communication support.
Work within the standards defined by the project management office and in the absence of standards work with the project management office to define new standards.
If you have the skills and experience required for this position, please forward your resume to: