Summer Administrative Assistant – The Pine Project

About the Summer Administrative Assistant position:
You’re an enthusiastic team member who enjoys helping others and learning new things. You’re comfortable having phone conversations with people you don’t know. You take pride in your organizational skills and you always try to triple check your work. You embody Pine’s core values – respect, gratitude, awareness, life-long learning, and resilience – and you demonstrate a strong personal commitment to equity and social justice. If this sounds like you, the Summer Administrative Assistant role at Pine may be a great fit!
Reporting to the Operations Manager (OM), and working closely with the Office Administrator (OA) and Summer Camp Managers, you support the delivery of our programs, especially our Summer Day Camps. Contributing to a small team during our busiest time of year, this role is a great chance to gain experience working in a small nonprofit environment and to build a variety of administrative skills. On any given day, you may help with program registration, customer service, administration, human resources, and other day-to-day office functions.
The Summer Administrative assistant works with the team at our downtown office, 276 Carlaw Ave., Toronto, ON (with appropriate Covid-19 safety protocols in place). However, depending on the Covid-19 situation this summer, working from home may be required. The work location will be determined closer to the start date and may change over the position’s term, depending on Covid-19.
This position is supported by external funding – please see funding related requirements below.

Key position responsibilities:
Help to manage phone calls and emails in a way that reflects Pine’s commitment to strong relationship-building and excellent customer service
Support communication about Pine’s summer camp programs, registration process and policies
Help to maintain the registration database by processing registrations, cancellations and other related transactions, and sending email reminders and calling participants to follow up on missing information
Help prepare summer camp materials, such as rosters and binders, material bins, signs, etc.
Update and maintain filing systems
Help the OA manage inquiries, registrations and other tasks for school year programs as needed
Be an active and supportive team member (eg. participate in meetings, help others where needed)
Fulfill all requirements of external funding agreements, such as completing evaluation reports
Demonstrate competent communication, facilitation, organization and delegation skills
Act in a manner consistent with Pine’s mission, goals, and values
Provide other support as needed

Applicants must meet the requirements for external funding by:
being between 15 and 30 years of age at the start of the employment;
being a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;
having a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
Excellent communication skills. Enjoys helping others.
Highly organized and detail-oriented
Ability to work independently and as part of a team
High level of computer proficiency
Access to a computer and high-speed internet (able to reliably access Zoom and Google Suite) if/when working from home
Identify with the mission, vision and values of the Pine Project. Strong personal and professional commitment to equity and racial justice.

Application Procedure:
Please submit a resume and cover letter to Tell us about yourself and any work or life experience that you feel makes you a good fit for this role.
Please refer to the “Summer Administrative Assistant” position in the email subject line.
In your cover letter, please let us know where you saw this job posting.
Please indicate you saw this posting at GoodWork.