Technical Infrastructure Administrator – Department of Education and Early Childhood Development – Fredericton

The Department of Education and Early Childhood Development is seeking an individual to join the Infrastructure Planning and Design team within the Information Systems Services Branch as a Student Information System Technical Infrastructure Administrator working in Fredericton for a period of 4 years.

Responsibilities:
Reporting to the Assistant Director of Infrastructure Planning and Design, the successful candidate will:

Work with internal and external technical support teams to design, deploy, and maintain the infrastructure for the Student Information System and other systems as required.
Work in collaboration with the operations team to create processes/procedures and detailed project plans involving infrastructure projects.
Adhere to all service management principles/best practices (ex ITIL) as well as follow pre-established processes and procedures.
Take ownership of problems and be proactive when dealing with issues.
Diagnose and resolve system hardware, software, network, and escalate issues to other team members as appropriate.
Communicate with vendors to escalate hardware/software issues and request incident resolution.
Respond to inquiries from clients and help them resolve system problems in a timely and efficient manner.
Maintain an adequate level of knowledge of operating system and application software.

Essential Qualifications:
A Bachelor’s degree in computer science and a minimum of two (2) years’ experience in the following areas:

Experience in working with application servers, a wide variety of application software products, perimeter security and active directory.
Experience working in Microsoft Server environments and datacenter environments.
Experience in server operations and server virtualization (vmware).

An equivalent combination of education, training and experience may be considered such as:

Completion of a two (2) year college diploma in a related discipline; or completion of a one (1) year college diploma in a related discipline with a minimum of four (4) years of progressive, related work experience in the areas above; or six (6) years of progressive experience in the areas above.

Written and spoken competence in English and French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

Asset Qualifications:
Preference may be given to candidates who demonstrate the following asset qualifications:

Experience with Student Information Systems
Experience with Pearson PowerSchool
Experience with Oracle Database Server
Experience with Apache Tomcat Server

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given consideration.

Behavioural Competencies:
The successful candidate will possess the following behavioural competencies: Analytical Thinking/ Judgement; Commitment to Learning; Conceptual Thinking; Initiative; Teamwork and Cooperation; and Information seeking.

Technical Competencies:
The successful candidate will possess the following technical competencies: Ability to Use Office Technology, Software and Applications; Planning and Organizing Skills; and Specialized Subject Matter Expertise and Knowledge.

This competition may be used to fill future vacancies at the same level.  We are an Equal Opportunity Employer and we promote a scent-reduced environment.

Salary: $46,540 – $65,000 per annum (depending on qualifications).

We encourage applicants to apply on-line at https://www.ere.gnb.ca/competition.aspx?lang=E&t=Y or by mail at the following address before March 13, 2015 indicating competition number: 14 2000-C06.

Department of Education and
Early Childhood Development,
Human Resource Services
250 King Street, Place 2000
P.O. Box 6000,
Fredericton, NB  E3B 5H1
(506) 444-4909
HR.Competitions@gnb.ca

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